Insurance & FAQS

Health Savings Account (HSA) and Flexible Savings Account (FSA) are both special healthcare arrangements that allow you to set aside money for medical costs, such as deductibles, monthly prescriptions, copayments, and coinsurance.
​
​The greatest benefit of these healthcare plans is the fact that no taxes are paid on this contribution. This allows you to save significant amount of money per year for any healthcare-related expense, including massage! How great is that!

Difference between HSA and FSA:

• HSA contributions roll over, which means that any contributions not used can be applied for expenses during the following calendar year.
• FSA contributions expire and not roll over. The contributions set aside will go away if they are not spent before December 31st.

​These health savings accounts come with a debit card called Flex cards, which can be used in our store to pay for your massage sessions.

Some Insurance providers do cover portion of massage treatments, truthfully some still don’t. Is always best to call your provider first for detailed information on your plan.

• Does my plan cover massage therapy?
• What is my Out-of Pocket portion for “Out-of-Network” massage therapy?
• Do I need a Dr. Prescription or Itemized Receipt/Invoice?
• Does my prescription need to have a diagnosis code?
• Does my plan cover for a Massage Therapist to provide treatment? Or does it have to be a Doctor?
• Doctor prescribed me with ____ (diagnosis number), will my plan cover such diagnosis?
• Do I have limitations or restrictions on the number of massage treatments? (Example: number of units per treatment, number of treatments per week).

We cannot guarantee coverage, but we do try to make it easier to file a claim for reimbursement.

Upon request, we provide an Itemized Receipt/Invoice containing detailed information about the service received.

Listing:

• Massage Therapist information
• business information
• description of service provided, CPT code, date
• diagnosis code (ICD-10) if given a doctor’s prescription
• service charges

Then, you simply submit this Invoice to your insurance provider for reimbursement.

Some Insurance Providers require a Doctor’s Prescription for reimbursement, click below to download a Referral Form!

Download

We recommend to book your appointment in advance by booking online. Or call us to inquire about availability.

Our appointments may be booked online or by phone. We encourage our customers to use our online booking as it is the most convenient and fastest method. Your appointment will be confirmed right after booking via text and/or email.

Best way is to call us directly, we will ask details of the procedure to determine when we can safely start treatment. Please know we book these sessions at least One Month in advanced, treatments starting at three-sessions per week for best results.

No prescription needed, but it is helpful for the therapist to know your doctor’s recommendations and/or diagnosis.

Postpartum Massage is just as important for recovery after giving birth. As early as 5 days after delivery a massage can be performed. It is considered postpartum until 6 weeks after giving birth. This period of time, is how long it generally takes for the uterus to return to its non pregnant size.

For this reason, the massage therapist has to consider the positioning and modify the abdominal bodywork as precaution. If there were complications during delivery, please check with your doctor before making an appointment. Post C-section, we can see you 2 weeks post surgery for Lymphatic Drainage with clearance from your doctor.

Yes, you can. It is best to book the appointment under that person’s name. However, keep in mind that the appointment is not paid in advanced. If you would like to pay for the session, please purchase an eGift Card.

Your appointment will be confirmed right after booking via text and/or email. If you did not receive a confirmation we ask you to please either try booking again or call us at (703)663-8600 to assist you, as your appointment request might have felt through. We do apologize for the inconvenience.

Please provide at least 48-hours notice to avoid a fee. Call us at (703)663-8600, or use the confirmation link sent at time of booking and you will receive a notification of the cancellation. During non-business hour is best to email us.

Less than 48 hours ,your credit card will be charged:50% of session price for 60min, 75min or 90min
Full session price for 45min
Less than 24 hours notice or No-Show, your card will be charged:Full price for any session.

​​​Pre-paid sessions (ie: packages, gift certificates & gift cards) and cancellation fees are nonrefundable.

In the case of inclement weather we will do our best to provide advanced notice if we are closing or need to cancel due to bad weather and we ask you to do the same. Please do not risk your own safety trying to make your appointment.

Late cancellation due to emergency, illness, or inclement weather will generally not result in any fee charges, but this is determined on a case-by-case basis.

Please understand we provide services by appointment only, we do not double book, and when you cancel or miss your appointment without proper notice, we are unable to fill the appointment slot in short notice. This is an inconvenience to your massage therapist and to other clients as well, who otherwise will miss the chance to receive the services they need.

​Thank you for your support and understanding.

Pre-paid sessions, packages, gift certificates and gift cards are nonrefundable. Fees are also nonrefundable.

To pay with a card on-file, check the box “I authorize Feeling Great Massage to store this card for future purchases” when booking appointment. Please know that a 2% convenience fee will be added to your bill for not having the card with you. Unfortunately, our credit card processing system charges us 4% for this transaction.

If this is your first visit, we recommend you come in 15 minutes prior to the start of your appointment. You will need to fill out designated forms. Visit our First Visit page to learn more.

Please call us ahead to let us know (703)663-8600. We will provide you the remainder of your time and the session rate will remain as originally booked. Please understand we set time aside just for your appointment, we do not double-book clients to be able to provide the best care.

We are only able to take Cash tip or Venmo.

You may purchase eGift cards using our online store. eGift cards contain a dollar amount which can be used towards the purchase of any service. You may choose a design and add a personalized note. If you prefer a physical Gift Card, you may visit our store during business hours.

That is fantastic! book a session following the booking site process including a credit card number to hold the session.
If you received a Gift Certificate, know the type and length of the session before booking.
If you received a Gift Card, you may check the value here.

Upon arrival to your appointment, let the receptionist know you will like to redeem your gift. Please don’t hesitate to call us if you need assistance, we are always happy to help.

Gift Cards do not have an expiration date. Gift Certificates have a 1 year expiration date.

Check balance here